Privacy Policy

Information You Provide

When you contact us through our enquiry form, WhatsApp, or phone, we collect:

• Your name
• Phone number and WhatsApp number
• Email address
• Type of event
• Preferred event date
• Approximate guest count
• Any message or special requirements you share

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referring website addresses

Everything we collect serves a specific purpose. Here is what we do with it:

• Respond to your venue enquiries and availability requests
• Share details about our facilities, packages, and services
• Coordinate and communicate regarding your event arrangements
• Improve our website and the experience we offer visitors
• Maintain site security and prevent fraudulent activity
• Meet our legal obligations

Courtyard at Chennai Convention Centre does not sell, trade, or rent your personal information to any third party. We may share your information only with:

• Our internal team members who need it to assist with your event
• Approved service providers who support our day-to-day operations, such as IT vendors
• Legal or regulatory authorities, when required by applicable law or to protect our rights

We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, or loss. Please note that no method of transmission over the internet is fully secure. While we do our best to safeguard your data, we cannot guarantee absolute security for information submitted through our website.

Our website uses cookies and similar tracking technologies to improve your browsing experience. You can manage or disable cookies at any time through your browser settings.

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your information from our records
• Opt out of marketing communications from us
• Raise a complaint with the relevant data protection authority

To exercise any of these rights, contact us using the details below.

This policy will be updated if our practices change. When that happens, the revised version goes up on this page with a new date at the top. If you continue using the site after a change is made, that counts as acceptance of the updated terms.

For any questions or concerns about this Privacy Policy or how we handle your data, reach us at:

Door No. 82, ECR, Vettuvankeni, Chennai 600115

Email: admin@courtyard.com

Phone: +91 73394 92712

WhatsApp: +91 73394 92712

This Privacy Policy is governed by the laws of India and the applicable state laws of Tamil Nadu.