Privacy Policy

Overview

Welcome to Courtyard at Chennai Convention Centre ("Courtyard," "we," "our," or "us"). Courtyard operates under Chennai Convention Centre and is located at Door No. 82, ECR, Vettuvankeni, Chennai 600115. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or reach out to us about our venue and services.

Information We Collect

Information You Provide

When you contact us through our enquiry form, WhatsApp, or phone, we collect:

Your name
Phone number and WhatsApp number
Email address
Type of event
Preferred event date
Approximate guest count
Any message or special requirements you share

Information Collected Automatically

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring website addresses

How We Use Your Information

Everything we collect serves a specific purpose. Here is what we do with it:

Respond to your venue enquiries and availability requests
Share details about our facilities, packages, and services
Coordinate and communicate regarding your event arrangements
Improve our website and the experience we offer visitors
Maintain site security and prevent fraudulent activity
Meet our legal obligations

Data Sharing and Disclosure

Courtyard at Chennai Convention Centre does not sell, trade, or rent your personal information to any third party. We may share your information only with:

Our internal team members who need it to assist with your event
Approved service providers who support our day-to-day operations, such as IT vendors
Legal or regulatory authorities, when required by applicable law or to protect our rights

Data Security

We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, or loss. Please note that no method of transmission over the internet is fully secure. While we do our best to safeguard your data, we cannot guarantee absolute security for information submitted through our website.

Our website uses cookies and similar tracking technologies to improve your browsing experience. You can manage or disable cookies at any time through your browser settings.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your information from our records
Opt out of marketing communications from us
Raise a complaint with the relevant data protection authority

To exercise any of these rights, contact us using the details below.

Changes to This Policy

This policy will be updated if our practices change. When that happens, the revised version goes up on this page with a new date at the top. If you continue using the site after a change is made, that counts as acceptance of the updated terms.

For any questions or concerns about this Privacy Policy or how we handle your data, reach us at:

Courtyard at Chennai Convention Centre

Door No. 82, ECR, Vettuvankeni, Chennai 600115

Email: admin@courtyard.com

Phone: +91 73394 92712

WhatsApp: +91 73394 92712

Governing Law

This Privacy Policy is governed by the laws of India and the applicable state laws of Tamil Nadu.